These are the terms and conditions (the “Agreement”) governing your participation in any KUONI TUMLARE | CONGRESS owned and operated event, meeting, show, seminar or conference (the Event). By registering for the Event you agree to these terms, which form a binding legal contract between the Event owner and host KUONI TUMLARE | CONGRESS (“KUONI TUMLARE | CONGRESS” or “Owner and Organizer”) and the registered participant (“you” or “Participant”). If you are registering on behalf of another individual, it is your responsibility to ensure the person participating is aware of these terms and accepts them. By completing the registration on behalf of another individual you are warranting that you have made the Participant aware of these terms and that they have accepted these terms.

1 Participant Requirements 

1.1 Access. Your registration entitles you to access to the Event for which you have registered. Any and all other costs associated with your attendance shall be borne solely by you, and the Event shall have no liability for such costs.

1.1.1 Badges. Each registered participant will receive a name badge upon arrival. For organizational and security reasons, we request that all participants and industry partners wear their badges at all times during the congress activities. Re-print due to loss of badges or due to misspelled names can be done at the registration desk at a cost of EUR 25 per badge (inclusive 20% French VAT).

1.1.2 Invitation letter for visa applications in-person participants. Registered participants may need a letter of invitation from the conference organizers in order to obtain a visa for entry into France. It is the sole responsibility of the participant to take care of any visa requirements.
Participants who require an entry visa must foresee sufficient time for the visa application procedure. Participants should contact the nearest local Embassy or Consulate of France to determine the appropriate timing and conditions of the visa application.

This procedure is intended to assist registered participants who need to obtain a visa or permission to attend the EES 2026 Conference in Lille. It is not an official invitation covering fees and/or any other expenses or financial support from the conference.

Invitation letters will be sent separately after full payment of the registration has been received. Should your visa application be denied, a 100% refund of the registration fee, less bank charges (15 EUR), will be processed. In this case, please submit a written request (to ees2026@kuonitumlare.com)along with the official document explicitly stating that the visa was denied.

1.2 Use of Likeness. By participating in the Event you acknowledge and agree to grant the Event the right at the Event to record, film, live stream, photograph, or capture your likeness in any media now available or hereafter developed and to distribute, broadcast, use, or otherwise globally to disseminate, in perpetuity, such media without any further approval from you or any payment to you. This grant to the Event includes, but is not limited to, the right to edit such media, the right to use the media alone or together with other information, and the right to allow others to use or disseminate the media. 

1.3 Event Content. You acknowledge and agree that Event, in its sole discretion, reserves the right to change any and all aspects of the Event, including but not limited to, the Event name, themes, content, program, speakers, performers, hosts, moderators, venue (for event), and time. Event content shall be recorded by KUONI TUMLARE | CONGRESS and will be accessible to paid Participants. 

2 Prohibited Conduct 

2.1 Limitations on Use. By registering for a KUONI TUMLARE | CONGRESS Events pass you agree not to sell, trade, transfer, or share your complimentary access link and/or code, unless such transfer is granted by the Organizer. By registering for a paid Event Pass, you agree not to share, sell or trade your access. If KUONI TUMLARE | CONGRESS determines that you have violated this policy, KUONI TUMLARE | CONGRESS may cancel your access, retain any payments made by you, report you to law enforcement authorities, and ban you from future Events.

2.2 Disruptive Conduct. You acknowledge and agree that Event reserves the right to remove you from the Event if KUONI TUMLARE | CONGRESS, in its sole discretion, determines that your participation or behavior create a disruption or hinder the Event or the enjoyment of the Event content by other attendees. 

2.3 Recording, Live Streaming, and Videotaping. Participants may not record or broadcast audio or video of sessions at KUONI TUMLARE | CONGRESS Events. 

2.4 Unethical/Non-Compliant Business Practices. KUONI TUMLARE | CONGRESS reserves the right to deny participation to anyone who engages in or is reputed to engage in unethical or non-compliant business practices. 

2.5 In addition to the requirements and prohibitions set forth in this Section 2, KUONI TUMLARE | CONGRESS may also exclude any prospective participant from registering for or participating in any Event, in KUONI TUMLARE |  CONGRESS’s sole discretion.

3 Fees and Registration

3.1 Payment. The payment of the applicable fee for the Event is due upon registration. If such payment is insufficient or declined for any reason KUONI TUMLARE | CONGRESS may refuse to allow you to access the Event and shall have no liability in that regard.

3.2 Taxes. The fees may be subject to sales tax, value added tax, or other taxes and duties which, if applicable, will be charged to you in addition to the fees.

3.3 Final invoice will be sent after the payment has been received in our account.
Invoices issued are final and cannot be changed. In case of any modifications (e.g. VAT/Tax number, invoicing address, etc.) after an invoice has been issued, a formal request must be sent in writing to ees2026@kuonitumlare.com. An extra administrative fee may be applied.

3.4 Non or late payment. In case a payment has not been received within 14 days, the registration will be cancelled, and individuals must redo the registration procedure with the then current registration fee.

 4 Cancellation and Quality Assurance

4.1 Registration Cancellation

4.1.1 All cancellations and changes are to be addressed to the conference secretariat in writing (ees2026@kuonitumlare.com) at any stage prior to or during the event. Changes which result in a partial or full refund are subject to a bank charge fee of 15 EUR per refund. All necessary refunds will be made after the conference (EUR).

* Until 31st August 2026: 100% refund less bank charges (15 EUR).

* From 1st September to 26th September 2026: An administration fee of 50 EUR will be charged together with bank charges (15 EUR).

* From 26th September 2026: no refund can be made.

4.1.1 Name substitutions and all changes can be made by contacting KUONI TUMLARE | CONGRESS in writing by 26th August 2026 at the latest.
Please note that if you do not cancel and do not access the Event, you are still responsible for payment. In no event shall KUONI TUMLARE | CONGRESS be obligated to refund all or a portion of the registration fee.

4.1.2 Substitutions can be made at any time by contacting the conference secretariat in writing (ees2026@kuonitumlare.com), except for complimentary registration (if you have been invited to the conference).

4.1.3 KUONI TUMLARE | CONGRESS strives to provide you with the most productive and effective educational experience possible. If after attending the conference you feel there is some way we can improve, please provide us in writing with your comments on the evaluation form after the event. Should you feel dissatisfied with your experience and wish to request a credit or refund, please submit it in writing no later than 10 business days after the end of the Event to: Kuoni Congress, avenue des Morgines 12, 1213 Petit-Lancy, Switzerland.

We will evaluate individual complaints in a context of collective comments from the Event. As speakers are confirmed months before the Event, some speaker changes or topic changes may occur in the program. KUONI TUMLARE | CONGRESS is not responsible for speaker changes but will work to ensure a comparable speaker is located to participate in the program.

4.1.4 If KUONI TUMLARE | CONGRESS is prevented from carrying out its obligations as it pertains to the Event you registered for as a result of any cause beyond its control, or such Event cannot be conducted because of a software or issue with the hosting platform or due to acts of God, strikes, labor disputes, government requisitions, restrictions or war or apparent act of war, terrorism, disaster, civil disorder, epidemic or pandemic, curtailment or restriction on transportation facilities, or any other comparable calamity, casualty or condition (collectively a “Force Majeure”) KUONI TUMLARE | CONGRESS shall have the right to immediately terminate the affected Event without liability and shall be relieved of its obligations to Registrant. If the affected Event is terminated due to a Force Majeure occurrence before the first day of the Event, then KUONI TUMLARE | CONGRESS will reschedule the affected Event and your registration fee will be applied to the rescheduled Conference.

4.2 Conference Dinner Cancellation 

Purchased Conference Dinner tickets are non-refundable. The sale price is final. No payments will be refunded or refundable. Participants can transfer their ticket for Conference Dinner to someone else, if they cannot attend. This can be done by writing to the Conference Secretariat (ees2026@kuonitumlare.com) before 26th August 2026. Please note that if you do not cancel and do not attend Conference Dinner, you are still responsible for payment. If no Conference Dinner will happen shall KUONI TUMLARE | CONGRESS be obligated to refund all or a portion of the registration fee.

5 Event Registration Confirmation

5.1 Once you have completed your registration, you will receive your registration confirmation by email. Please ensure that your valid email is entered correctly on the registration form. Be sure to check your junk email box too in case any of your Event email(s) are caught by spam filters.

5.2 You will receive essential information for registered attendees electronically at the email address and mailing address that are provided on your registration form.

5.3 In addition, you will also be added to the Event participant list for notifications of future Events.

5.4 If you would like to opt-out of any of these benefits, please do so during your registration or contact us via the secretariat email address.

6 INSURANCE & LIABILITY 

6.1 KUONI TUMLARE | CONGRESS shall act as a mediator only and cannot be held responsible for any loss incurred or any damage inflicted on persons or objects irrespective of whatsoever cause. Only written agreements shall be valid. The place of jurisdiction shall be Zurich.

6.2 KUONI TUMLARE | CONGRESS will not accept liability for individual medical, travel or personal insurance. It is highly recommended that all in-person participants carry proper health and travel insurance.

7 DATA PROTECTION 

7.1 We inform you that your personal data will be added to the Organization's database for information related to EES Conference. By filling in the application form and giving us the consent, you authorize the Organization and KUONI TUMLARE | CONGRESS to use your personal data for the mentioned purposes. EES (as host of the EES Conference) has commissioned KUONI TUMLARE | CONGRESS with registration related tasks. KUONI TUMLARE | CONGRESS is serious congress services provider respecting your privacy and protecting the personal information that we handle. All personal data is processed in accordance with the applicable data protection laws, in the light of the new EU General Data Protection Regulation 2016/679 (GDPR). To exercise your right to access to, rectification and cancellation of this information, contact the Conference Secretariat.